Providing emotional support for archive volunteers: Methods used on the Manchester Together Archive project

This article presents some of the methods used to provide emotional support to volunteers working with the Manchester Together Archive (MTA) during a recent partnership project between Manchester Art Gallery, Archives+ and the University of Manchester, supported by the National Lottery Heritage Fund. The MTA is made up of thousands of tributes that were left in St Ann’s Square and other locations by members of the public following the attack at Manchester Arena on 22 May 2017. The material carries a heavy emotional load, so project staff aimed to design a volunteering programme that supported the emotional wellbeing of volunteers. The methods shared here will be of particular relevance to archivists managing volunteers working with trauma-related collections, which might include organisations engaged in contemporary collecting around COVID-19.